Privacy Policy

Capacity Insights UK (“we,” “us,” or “our”) is committed to safeguarding your privacy and ensuring transparency regarding how we collect, use, and disclose information when you use our website, mobile applications, or other online services (collectively, “Services”). This Privacy and Cookie Policy outlines our practices concerning the information we collect from you and how we handle that information. By accessing or using our Services, you agree to the terms of this Privacy and Cookie Policy.

Information We Collect

We may collect the following types of information when you use our Services:

1.1 Personal Information:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Any other information you provide to us

1.2 Non-Personal Information:

  • Device information (e.g., IP address, browser type, operating system)
  • Usage data (e.g., pages visited, features used, date and time of access)
  • Cookies and similar technologies (explained in Section 2)

Cookies and Similar Technologies

We use cookies and similar technologies to collect and store information when you visit our website. Cookies are small data files that are stored on your device, which help us improve your user experience and understand how you use our Services. These technologies allow us to track usage, personalize content, and deliver relevant advertisements. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide and Maintain the Services:

To create and manage your account
To respond to your requests and inquiries

3.2 To Improve Our Services:

To analyze usage patterns and trends
To enhance and optimize our website and mobile applications

3.3 To Communicate with You:

  • To send updates, newsletters, and marketing communications
  • To provide customer support and respond to your questions or concerns

3.4 To Comply with Legal Obligations:

  • To meet our legal and regulatory requirements
  • To protect our rights, privacy, safety, and property

Sharing Your Information

We may share your information in the following situations:

4.1 With Service Providers:

We may share information with trusted service providers who assist us in delivering our Services.

4.2 With Third Parties:

We may share information with trusted third parties for marketing or other purposes, but only with your consent.

4.3 For Legal Reasons:

We may share your information to comply with legal obligations, protect our rights, or respond to legal requests.

Your Privacy Choices

You have the following privacy choices:

5.1 Access and Update Your Information:

You may access, update, or delete your personal information by contacting us.

5.2 Cookies:

You can manage your cookie preferences through your browser settings.

5.3 Marketing Communications:

You can opt out of receiving marketing communications by following the instructions in those communications.

Security

We employ reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

Changes to this Policy

We may update this Privacy and Cookie Policy from time to time. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our Services after any such changes will signify your acceptance of the new terms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy and Cookie Policy or the handling of your information, please contact us.

Effective Date: 14th October 2023

Thank you for trusting Capacity Insights UK with your information. We are committed to safeguarding your privacy and providing you with the best possible user experience.